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Customer Experience Intern

Spreetail is a profitable and growing ecommerce company that builds technology, markets products and manages warehouses to offer the best prices on tens of thousands of items. Our purpose is to make a dent in the universe by delighting millions of customers, creating opportunity and wealth for our team, and revolutionizing the communities we touch. 

Spreetail is growing rapidly; our team is challenged every single day to outwork and outthink the competition. We move fast, and no one has the luxury to wait around for someone else to make the first move. We dive in, we learn, we adapt, sometimes we fail, but we never remain stagnant. 

We look for team members who embody our mantra: 

Be relentless. Pursue challenges. Act like an owner. Raise your bar. Practice humility. Make Spreetail better. 

These internships will run from mid-May to mid-August 2018, ending with our annual company trip. 

Spreetail is continuing to build a customer experience team. The Customer Experience team is here to delight our customers and keep them coming back.  They are the center point for many collaborative departments at Spreetail. Responsible for reducing customer pain points, they are advocates of customer initiatives in operations, sales, and marketing. 

As a customer experience specialist, you are the face of the company to every customer. You are determined problem solver and think about the big picture without losing sight of the details and treat every customer as the most important.  

Customer experience interns have the most hands-on interaction with the customers. You are the center point for many collaborative departments at Spreetail. It is imperative that every customer leaves with a positive impression, and you'll be responsible for answering any questions that they have and will make quick business decisions in order to make their experience a positive one. Additionally, you will work on side tasks that are based on marketplaces like Amazon, eBay, Jet, and Walmart to make sure that we are continuing our 99.8% positive rating! 

You should have: 

  • Empathy and generosity 
  • Go-getter mentality 
  • Accountability and focus 

Spreetail isn’t just a job, it’s a lifestyle that isn’t for the faint of heart. Expect to work 45+ hours each week and break out of your comfort zone to tackle problems and pursue innovative solutions. If you are looking for a challenge, Spreetail is the opportunity you have been looking for. 

We'll reward you with: 

  • Competitive hourly pay and time and a half for anything over 40 hours 
  • Leadership training and development support 
  • Opportunity to own projects from start to finish - including a philanthropic community initiatives project 
  • Invitation to the annual company trip, with flight and hotel stay paid for by Spreetail
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